How can I get a monthly parking pass from the Arlington County Public Parking Garage?
The parking garage that is attached to Ballston Common Mall is owned by Arlington County and managed by Standard Parking. To receive a parking pass, please call the garage at (703) 528-9863 or stop by their office located at the Glebe Road entrance of the parking garage. Click Here for more information about the parking garage.

Where is the Metro Station?
Ballston Common Mall is located 2 blocks from the Ballston Metro Station on the Orange line and is connected to the Metro Station via skywalk from Mall Level 2. Click Here for more information about Metrorail.

Is the Mall located near any bus routes?
Ballston Common Mall is easily accessible from bus routes operated by Metrobus and Arlington Transit (ART).

Where is The Commuter Store located in the Mall?
On Level 2. The Commuter Store is the one-stop place to shop for all your commuting needs. The friendly staff can help you with ridematching services, bus passes and tokens, maps, timetables, Metro passes, Metrochek vouchers, Bike routes, SmarTrip cards, and more. Click Here for more information.

How can I lease space, cart or a RMU in the mall?
For Leasing space, cart or a RMU in Ballston Common Mall, Click Here.

What time does the Mall open?
Monday - Saturday: 10:00 am - 9:00 pm
Sunday: 12:00 pm - 6:00 pm
Holiday, Department store, Restaurants and Cinema hours may vary.

What Holidays is the Mall closed?
Easter, Thanksgiving and Christmas Day.

Do you have wheelchairs or strollers?
Yes. Wheelchairs and strollers are available for no charge from Guest Services on Mall Level 1 across from Chevy's Fresh Mex.

Where is lost and found?
Please report any lost of found item to Guest Services on Mall Level One across from Chevy's Fresh Mex or to a security officer. Lost and Found items are held in the security office.

What suggestions do you have regarding safety?
Click Here for a complete list of safety tips.

What schools, apartments, parks, libraries, etc., are located near the Mall?
Ballston Common Mall is located in the heart of the Ballston area of Arlington, just four miles from downtown Washington, DC. Ballston blends business and lifestyle like no other community in the region. Today's Ballston is known for its booming high rises, corporate and association headquarters, high-quality hotels and dynamic retail sector. Ballston's rapidly growing downtown features a cosmopolitan blend of commercial and residential centers with a variety of entertainment options.